This Privacy Policy explains how Autobet collects, uses, stores, and protects your personal data when you access and use the Autobet platform athttps://autobet.cam. We are committed to handling your personal information responsibly and in accordance with applicable data protection principles.
Autobet ("we", "us", "our", "the Platform") operates the online sports betting and live casino website accessible at https://autobet.cam. This Privacy Policy ("Policy") describes how Autobet collects, processes, stores, discloses, and safeguards the personal data of individuals ("you", "User", "Player") who access, register with, or otherwise interact with the Platform.
Autobet is an English-language platform developed for adult players in Malaysia. All account balances and transactions are conducted in Malaysian Ringgit (MYR). Our services are directed exclusively at individuals aged 21 and above. This Policy should be read in conjunction with our Terms & Conditions, which govern the use of the Platform.
By creating an account, depositing funds, placing any wager, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
Any information relating to an identified or identifiable natural person. This includes, but is not limited to, name, date of birth, identification number, contact details, payment information, IP address, and device identifiers.
Any operation performed on personal data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, transmission, restriction, erasure, or destruction.
Autobet, being the entity that determines the purposes and means of processing your personal data collected through the Platform.
Any third party that processes personal data on behalf of Autobet, such as payment service providers, KYC verification providers, and cloud infrastructure partners, pursuant to a data processing agreement.
Small text files placed on your device by the Platform to facilitate functionality, remember preferences, and collect analytical data about Platform usage.
Know Your Customer: the identity and age verification process required before withdrawal processing and at other compliance checkpoints, involving the review of government-issued identification and supporting documentation.
Autobet collects the following categories of personal data in the course of operating the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, MyKad / Passport / Driver's License number and image | Account registration, KYC age and identity verification, anti-fraud |
| Contact Data | Email address, phone number, residential address (city, state, postcode — e.g., Kuala Lumpur, Penang, Johor Bahru) | Account communication, support promotional messages (with consent) |
| Financial Data | Payment method type, partial account/card numbers, transaction amounts and dates, withdrawal method details | Payment processing, fraud prevention, regulatory reporting, source-of-funds verification |
| Account Activity Data | Login history, betting records, game history, bonus usage, deposit and withdrawal history, session durations | Platform operation, responsible gambling monitoring, dispute resolution, regulatory audit |
| Technical Data | IP address, browser type and version, device type and OS, screen resolution, referral URL, cookie identifiers | Security, fraud detection, Platform analytics, geolocation (for restricted jurisdiction screening) |
| Communications Data | Live chat transcripts, email correspondence with support, any documents submitted via the Platform | Support quality assurance, dispute records, compliance audit trail |
We do not collect special category data (such as racial or ethnic origin, health data, or biometric data) except where identity document photographs are submitted as part of KYC, in which case they are processed solely for verification purposes and are not used for any other analysis.
Autobet collects personal data through the following channels:
Autobet processes your personal data for the following purposes:
To create, maintain, and administer your Player Account, verify your identity and age, process deposits and withdrawals, and provide access to the Platform's betting and casino features.
To fulfil our obligations under applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, including conducting enhanced due diligence where required, and to comply with lawful requests from regulatory authorities and law enforcement agencies.
To detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, bonus abuse, money laundering, and other forms of Platform misuse. This includes automated analysis of account activity patterns and technical data.
To monitor player activity for indicators of problem gambling behaviour, to enforce self-exclusion and deposit limits set by Players, and to comply with obligations to refer Players displaying at-risk behaviour to appropriate resources.
To respond to your queries, resolve disputes, process complaints, and maintain records of communications for quality assurance and audit purposes.
To send you promotional communications about Autobet offers, bonuses, and Platform updates — but only where you have provided explicit consent to receive such communications. You may withdraw consent at any time by contacting support at the email address in Section 16.
To analyse aggregated and anonymised usage data to improve Platform performance, optimise the user experience, and develop new features. Individual Players are not identifiable in this analysis.
Autobet processes your personal data under the following legal bases:
Autobet does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party Data Processors engaged by Autobet are contractually required to process personal data only in accordance with our instructions and to implement appropriate technical and organisational security measures.
Autobet retains personal data for as long as is necessary to fulfil the purposes described in this Policy, and in particular:
Following the expiry of the applicable retention period, personal data is either permanently deleted or irreversibly anonymised in a manner that prevents re-identification.
Autobet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Autobet will notify affected Players without undue delay and will take all reasonable steps to contain and remediate the breach.
Autobet uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The categories of cookies we use are as follows:
Essential for the Platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. They cannot be disabled without materially impairing Platform functionality. No consent is required for these cookies.
Used to remember your preferences, such as language settings, odds format preferences, and responsible gambling tool configurations. Disabling these cookies may affect your user experience but will not prevent Platform access.
Used to collect aggregated data about how Users interact with the Platform — including pages visited, session duration, and feature usage. This data is used to improve Platform performance. Analytics cookies are only placed with your consent.
Used to understand which promotional channels referred you to Autobet, enabling us to measure campaign effectiveness. These cookies are only placed with your explicit consent and can be withdrawn at any time.
You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies may prevent you from logging into or using the Platform.
Subject to applicable law, you have the following rights in relation to your personal data processed by Autobet. To exercise any of these rights, please contact us at the address provided in Section 16. We will respond to verified requests within 30 days.
You may request a copy of the personal data Autobet holds about you, along with information about how it is being processed.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion.
You may request deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purpose collected. This right is subject to our legal retention obligations.
You may request that we restrict the processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
Where processing is based on consent or contract, you may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to processing carried out on the basis of legitimate interests, including direct marketing. Where such an objection is made for marketing purposes, processing will cease immediately.
Please note that exercising certain rights — particularly erasure and restriction — may affect your ability to use the Platform, as some data processing is necessary for the provision of our services and for compliance with legal obligations. We will clearly explain any impact at the time of processing your request.
The Autobet Platform is strictly intended for use by individuals aged 21 years and above. We do not knowingly collect, process, or store personal data relating to individuals under 21 years of age.
Age verification is a mandatory step in our KYC process. Where a Player is found to be under 21 years of age during verification, their Account will be closed immediately, all transactions will be reversed where possible, and any personal data collected in connection with that Account will be deleted or anonymised in accordance with our data retention policy, except to the extent that retention is required for regulatory purposes.
If you believe that a person under 21 years of age has accessed the Platform or submitted personal data, please contact us immediately at the contact details provided in Section 16.
In the course of operating the Platform and engaging third-party service providers — including payment processors, KYC verification providers, and cloud infrastructure partners — your personal data may be transferred to and processed in countries outside of Malaysia.
Where such international transfers occur, Autobet ensures that adequate safeguards are in place to protect your personal data, including:
The Autobet Platform may contain links to or integrations with third-party services, including payment gateways (such as Maybank2u, CIMB Clicks, and Touch 'n Go eWallet portals) and game delivery platforms operated by our licensed studio partners. When you leave the Autobet Platform and interact with a third-party service, that service's own privacy policy governs the collection and processing of your data.
Autobet is not responsible for the privacy practices of third-party services and does not accept liability for data collected by third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Platform.
Autobet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Material changes will be communicated to registered Players via email notification to the address on file, with a minimum of 14 days' notice before the changes take effect.
The effective date displayed at the top of this page reflects the most recent revision. Your continued use of the Platform after the effective date of any revised Policy constitutes your acknowledgement of the changes. If you do not agree with the amended Policy, you must close your Account before the revised Policy takes effect.
We recommend reviewing this Policy periodically to remain informed of how Autobet handles your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights as described in Section 11, or have concerns about how Autobet handles your personal data, please contact our Data Privacy team through the following channel:
We will acknowledge your request within 5 business days and aim to provide a full response within 30 calendar days. In cases of complexity or high volume, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.
If you are not satisfied with our response to a privacy concern, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.
This Privacy Policy was last reviewed and updated effective1 January 2026. This version supersedes all prior versions of the Autobet Privacy Policy.
A quick summary of how Autobet approaches your personal data — covering the principles that matter most to Malaysian players.
Autobet never sells your personal data to marketing brokers, data resellers, or any commercial third party. Your information stays within our controlled operating environment.
All data transmitted between your device and the Autobet Platform is encrypted end-to-end using industry-standard 256-bit SSL/TLS protocols — on every page, every session.
Exercise your rights to access, correct, restrict, or delete your personal data at any time by contacting our privacy team. We aim to respond to all requests within 30 days.
We only keep your data for as long as necessary. KYC records are retained for five years post-closure, financial records for seven years, in line with regulatory requirements.
We use strictly necessary cookies to keep the Platform running and optional analytics and marketing cookies only where you have explicitly consented. You can manage preferences anytime.
All third-party processors — from payment partners like Touch 'n Go eWallet and DuitNow to KYC providers — are bound by data processing agreements requiring equivalent security standards.
Our support team handles privacy and data rights queries seven days a week.
You can also read our Terms & Conditions or visit the homepage to explore the Platform.
For players aged 21 and above only. Please gamble responsibly.